Return-Refund Policy

Refund & Cancellation Policy:

At Next Venture E-commerce Platform operated by Surepoint Solutions Pvt. Ltd., we strive to ensure customer satisfaction with every purchase. We understand that there may be occasions where you may need to cancel an order or seek a refund. Please review our Refund & Cancellation Policy outlined below:

Cancellation Policy:

1. Cancellation Period: Orders can be canceled within 24 hours of placement. Please note that we cannot guarantee cancellations after this period as orders may already be processed for shipment.
2. Cancellation Process: To cancel an order, please contact our customer support team at info@nextventure.live or contact no. 7570001167. Provide your order details, including the order number, and our team will assist you with the cancellation process.
3. Cancellation Eligibility: Orders that have already been shipped or are in transit cannot be canceled. Additionally, customized or personalized orders may not be eligible for cancellation.

Refund Policy:

1. Refund Eligibility: Refunds are processed for eligible orders canceled within the specified cancellation period. Refunds may also be issued for damaged or defective products, as per our Return Policy.
2. Refund Process: Once a cancellation request is approved, refunds will be processed to the original payment method used for the purchase. The refunded amount will be reflected in your account within 10 days of the refund being approved.
3. Refund Exceptions: In some cases, refunds may not be processed for certain products, such as perishable items or digital downloads. Please review the product description for specific refund eligibility.
4. Return Shipping: Customers may be responsible for return shipping costs for canceled orders, unless otherwise specified in the product description or promotion.

 Contact Us: For any inquiries or assistance regarding cancellations or refunds, please contact our customer support team at [contact information]. Our dedicated team is available to address your concerns and ensure a seamless shopping experience.

  Note:  This Refund & Cancellation Policy is subject to change without prior notice. Please review the policy before making a purchase.